Privacy Policy

Only Bathrooms GC (“we”, “us”, or “our”) is committed to protecting the privacy of your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or engage with our bathroom renovation services on the Gold Coast.

1. Collection of Personal Information

We may collect personal information such as:

Your name
Phone number
Email address
Residential address
Project-related details (e.g. bathroom renovation preferences, budget)

This information is typically collected when you:

Fill out a contact form
Request a free quote or design consultation
Call us on 0412 720 336
Engage us for a bathroom renovation service

We only collect information that is reasonably necessary for our business activities.

2. Use of Personal Information

We may use your information to:

Provide bathroom renovation services on the Gold Coast
Respond to your enquiries
Book consultations or conduct site visits
Deliver personalised quotes and design plans
Send project updates and communicate during renovation work
Improve our services and customer experience

3. Disclosure of Personal Information

We do not sell your personal data. We may disclose your information to:

Our trusted tradespeople or contractors for project-related tasks
Service providers who support our operations (e.g. IT providers)
Government authorities where required by law (e.g. QBCC home warranty insurance registration)

All third parties are required to maintain the confidentiality of your information and only use it for authorised purposes.

4. Data Storage and Security

We store your information securely using both physical and electronic means. We take reasonable steps to:

Protect your personal information from misuse, interference, loss, unauthorised access, or disclosure
Restrict access to only those who need it to perform their job
Regularly update our systems and secure our digital assets

5. Access and Correction

You have the right to access the personal information we hold about you and request correction if it’s inaccurate, out of date, or incomplete.

To request access or correction, please contact us at:

📧 Email: onlybathrooms.gc@gmail.com

📞 Phone: 0412 720 336

6. Cookies and Website Tracking

Our website may use cookies and tracking technologies to:

Analyse site usage and performance
Deliver a smoother browsing experience
Improve our website and services

You can disable cookies in your browser settings, but some features may not work correctly without them.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Marketing Communications

If you opt-in to receive marketing from us, we may send occasional emails or SMS messages about promotions, updates, or bathroom renovation tips.

You can opt out anytime by clicking the “unsubscribe” link or contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date.

10. Contact Us

If you have any questions, concerns, or complaints about our Privacy Policy or how we handle your information, please contact us at:

📧 Email: onlybathrooms.gc@gmail.com

📞 Phone: 0412 720 336

📍 Location: Gold Coast, QLD, Australia

We take privacy concerns seriously and will respond promptly.